Emergency Contacts - Wilderness Explorers
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Emergency Contacts

NOTES FOR TRAVELLERS
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Travellers requiring immediate, reliable access to communication infrastructure during their journey are advised to carry a satellite phone.


Outside of the capital Georgetown, telephone access in Guyana is essentially non-existent. Lodges in the interior are reachable only by VHF radio or intermittent satellite internet connections. The situation is similar in Suriname and French Guiana. While Dominica’s communication infrastructure is mostly reliable, bad weather and the remote nature of the island continue to present communication challenges. Recent years have seen installation of remote cellular towers in each country, but range and reliability of their signals is unpredictable.

If you have an urgent need to contact a traveller on a Wilderness Explorers tour, it is best to contact our office in Georgetown and ask our staff to relay a message for you. Please restrict such requests to extremely urgent or emergency matters only. Given the remote nature of most tourist destinations in our service area, it may take several days for a message to be delivered and acknowledged.

COUNTRY CODES

+592  Guyana
+597  Suriname
+594  French Guiana
+767  Dominica

ORIENTATION
All three Guianas and Dominica are at UTC-4, meaning 4 hours ahead of Greenwich Mean Time (GMT). Click here to get the current time.

Scan our maps of GuyanaSuriname,  French Guiana, and Dominica to orient yourself geographically.

WILDERNESS EXPLORERS OFFICE HOURS
08:30 Hrs to 17:00 Hrs – Monday to Friday
09:00 Hrs to 13:00 Hrs – Saturday
+592 227-7698, +592 226-2085 fax

AFTER HOURS EMERGENCY CONTACT
+592 624-2225 operations team
+592 624-2460 Mrs. Teri O’Brien, General Manager
urgent@wilderness-explorers.com

  • Hotel des Roches Avenue des Roches, Kourou, French Guiana [+594] 320-066
  • Hotel Novotel  Route de Montabo, Chemin Hilaire, Cayenne, French Guiana [+594] 5/94303888